Intelligent Process Automation (IPA) is a modern approach to organisational digital transformation. Businesses are increasingly adopting IPA solutions that integrate digital employees with Artificial Intelligence technologies to save time and money while focusing on more critical business tasks. IPA technologies include Business Process Modelling, Process & Task Mining, Robotic Process Automation, as well as machine learning and AI components.
Intelligent Automation platforms can offer excellent results for an organisation by helping to eliminate repetitive, monotonous, and ordinary jobs, resulting in a dramatically improved customer experience.
Despite widespread awareness of new technology solutions, many organisations remain uncertain about how to transition their operations to automated platforms, and, more crucially, whether such a need exists.
This guide will explore why Intelligent Automation is needed in organisations and how to get started.